Policies and Procedures
Lighthouse Disability is committed to the delivery of quality services, safe work practices and a safe environment across the organisation.
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Policies
- Client Choice and Control in Decision Making (PDF, 541kb)
- Compliments and Complaints Policy (PDF, 187kb)
- Conflict of Interest - Plan Management (PDF, 433kb)
- Conflict of Interest - Specialist Disability Accommodation (PDF, 549kb)
- Open Disclosure Policy (PDF, 175kb)
- Whistleblower Policy (PDF, 465kb)
Easy Read Policies
- Client Choice and Control in Decision Making (PDF, 490kb)
- Client Consent (PDF, 794kb)
- Client Privacy (PDF, 786kb)
- Client Rights (PDF, 986kb)
- Compliments and Complaints (PDF, 358kb)
- Conflict of Interest - Plan Management (PDF, 629kb)
- Conflict of Interest - Specialist Disability Accommodation (PDF, 711kb)
- Open Disclosure (PDF, 525kb)
Frameworks
Share your feedback
All clients, families, carers and staff are encouraged to provide suggestions as to how we are able to improve the quality of services provided. Feedback can be provided via the website feedback page or calling 8256 9800.